Welcome to AR Collections! We strive to ensure your complete satisfaction with every purchase. If you are not entirely happy with your order, we’re here to help.
Returns
Eligibility
- Items must be returned within 7 days of delivery.
- Products must be unused, in their original condition, and with all tags attached.
- Proof of purchase (order number or receipt) is required.
Non-Returnable Items
- Personalized or custom-made products.
- Items marked as “Final Sale” or “Non-Returnable” at the time of purchase.
Refunds
- Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.
- If approved, your refund will be processed within 5-7 business days and credited to your original payment method.
- Shipping charges are non-refundable unless the return is due to a mistake on our part (e.g., wrong item shipped).
Exchanges
- We currently do not offer direct exchanges. If you need a different item, please return the original product and place a new order.
How to Initiate a Return
- Email us at arcollections789@gmail.com with your order number and reason for return.
- Pack the item securely in its original packaging.
- Ship the return to the address provided in our email response.
Damaged or Defective Items
If you receive a damaged or defective product, please contact us within 48 hours of delivery with photos/videos of the issue. We will arrange a replacement or refund at no extra cost.
Contact Us
For any questions regarding returns or refunds, please email us at:
📧 arcollections789@gmail.com
Thank you for shopping with AR Collections!